Hearing help for theatregoers

We understand how frustrating it can be when trying to appreciate a live performance. Because of this, we have developed our Theatre Hearing Guide – designed to help you get the most out of every show.  Simply search for any venue on our database below to find the facilities they have available for your hearing needs.  Most offer hearing aid induction loops.

Hearing Theatre Guide

Contact information, as well as details of any additional discounts available, can be found for each venue listed. Here are some helpful links to follow if you want to find out more about venue accessibility:


All information has been adapted from each venues’ website.

Theatres - s

Show All 0-9 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Sadler’s Wells Theatre (Islington)

There is a loop system installed in the auditorium, which can be accessed by switching the aids to their “T” setting.

0844 412 4300

Savoy Theatre

A limited number of headsets are available for use: Should the patron have a hearing aid which has the “T” function; switching this on and using the headset will suffice. Should the patron not have a hearing aid then they can use the headset which comes with headphones. There is a deposit for every headset that is in use (£10.00 which is returned at the end of the performance).

0844 871 7627

Shaftesbury Theatre

The Shaftesbury Theatre operates a hearing loop system and headsets can be collected from the foyer prior to the start of the performance. It’s always a good idea for a customer to mention that they would like to use the loop system at the time of booking, so we would advise calling or emailing the box office directly on 020 7379 3345 (or emailing They also offer BSL interpreted and captioned performances, details of which can be found on the website at , where you can also find further details about accessibility at the Shaftesbury.

020 7379 5399

Soho Theatre

The theatre has an infra-red hearing loop system with five headsets, and the upstairs / downstairs spaces have a built in loop system (both can be used with hearing aids). We recommend that you let staff know at the time of booking if you want to use of these headsets, in order to ensure they are reserved for you and that you are sat in the best position to use the infra-red loop. You can also email their operations manager Julie ( to discuss any access requirements. If you are deaf, deafened, or hard of hearing, you and a companion can attend at a discounted price.

020 7478 0100

St. James Theatre (Victoria)

Two Sennheiser loops at the theatre, one that works in conjunction with a hearing aid and the other is simply an amplifier headset. There is no need to book these in advance; the customer needs only to ask at the box office on the night.

0844 264 2140

St Martin’s Theatre

Both the Ambassadors Theatre and St Martin’s Theatre are fitted with infrared systems working throughout the auditoriums, with both loop and conventional type headsets. We would advise all patrons to contact the box office in advance to ensure the headsets are available. The box offices can be emailed at or respectively.

0844 499 1515