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Hearing help for theatregoers

We understand how frustrating it can be when trying to appreciate a live performance. Because of this, we have developed our Theatre Hearing Guide – designed to help you get the most out of every show.  Simply search for any venue on our database below to find the facilities they have available for your hearing needs.  Most offer hearing aid induction loops.

Hearing Theatre Guide

Contact information, as well as details of any additional discounts available, can be found for each venue listed. Here are some helpful links to follow if you want to find out more about venue accessibility:

 

All information has been adapted from each venues’ website.

Theatres - r

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Royal Albert Hall

There is an infrared hearing system in the main auditorium, and infrared headsets should be pre-booked by telephoning the Access Line on 020 7070 4410 (9am-9pm daily). Patrons can then collect their headset on arrival from the Information Desk at Door 6. When opera performances are sung in languages other than English, there are normally surtitles positioned around the auditorium. Hearing Dogs are welcome at the Hall. Please inform staff when booking your tickets so that an appropriate box seat can be selected, where your dog can remain with you during the performance. Registered disabled patrons are entitled to bring a companion on a free ticket for all main auditorium shows, when sitting together in the accessible areas in the Stalls and Circle. Additionally, for events promoted by Royal Albert Hall, BBC Proms, Royal Philharmonic Orchestra or Raymond Gubbay Ltd., this concession is opened up to include all seats in the auditorium, not just those in the accessible areas.

020 7070 4410
YES

Royal Court Theatre (Sloane Square)

Captioned performances available on all productions. Sennheiser headsets and loop necklaces available onsite. Being a fairly small venue, there is a limited stock so the venue always advises guests to inform them upon booking if they would like to use these. Here is a link to their website to see the current programmed performances: www.royalcourttheatre.com Here is the link to their page on access and assisted performances: http://www.royalcourttheatre.com/your-visit/access/facilities-for-deaf-and-hearing-impaired-people/

020 7565 5000
YES

Royal Festival Hall at the South Bank Centre

Listing of BSL interpreted, speech to text and captioned performances is available to view online. It is advisable to book these events in advance: http://www.southbankcentre.co.uk/visitor-info/access/events-with-captions For all other performances, you can collect either a hearing aid or hearing loop from the Cloakroom on Level 1 up to one hour before the start of the performance. This facility is free of charge and there is no need to pre-book.

0844 875 0073
NO

Royal National Theatre (South Bank)

Listing of BSL interpreted, speech to text and captioned performances is available to view online. It is advisable to book these events in advance: http://www.southbankcentre.co.uk/visitor-info/access/events-with-captions For all other performances, you can collect either a hearing aid or hearing loop from the Cloakroom on Level 1 up to one hour before the start of the performance. This facility is free of charge and there is no need to pre-book.

020 7452 3000
NO

Royal Opera House

Listing of BSL interpreted, speech to text and captioned performances is available to view online. It is advisable to book these events in advance: http://www.southbankcentre.co.uk/visitor-info/access/events-with-captions For all other performances, you can collect either a hearing aid or hearing loop from the Cloakroom on Level 1 up to one hour before the start of the performance. This facility is free of charge and there is no need to pre-book.

020 7240 1200
NO