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Hearing help for theatregoers

We understand how frustrating it can be when trying to appreciate a live performance. Because of this, we have developed our Theatre Hearing Guide – designed to help you get the most out of every show.  Simply search for any venue on our database below to find the facilities they have available for your hearing needs.  Most offer hearing aid induction loops.

Hearing Theatre Guide

Contact information, as well as details of any additional discounts available, can be found for each venue listed. Here are some helpful links to follow if you want to find out more about venue accessibility:

 

All information has been adapted from each venues’ website.

Theatres

Show All 0-9 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Adelphi Theatre

Infra-red system with headsets. Limited number of headsets available for collection from box office. Induction loop available on request at box office. Please be advised that there is NO COVERAGE in; the stalls from row R all the way to the rear of the auditorium, the dress circle from Row J to rear, nor in the upper circle from row F to rear.

020 3725 7060
YES

Almeida Theatre (Islington)

An infrared hearing system is installed in the main auditorium, headsets are available for a £5 returnable deposit from the kiosk in the theatre foyer. There are two types of headsets – one that works in conjunction with a hearing aid telecoil and one that works without. Concessions are available for customers who are hearing impaired and have one companion, these are normally at £18 each (50% of the general price). Also there are captioned performances on some shows – please call for dates and information regarding these.

020 7359 4404
NO

Ambassadors Theatre

There is an infrared system working throughout the auditorium with both loop and conventional headsets. Headsets must be booked in advance and a deposit is required. Upon arrival, please speak to a member of staff to receive your headset. Guide dogs and hearing dogs are permitted in the auditorium and staff can dog sit by prior arrangement. Dogs will be looked after in the manager’s office. Please inform the box office at the time of booking.

0844 811 2334
YES

Apollo Theatre

Sennheiser Infra-red Hearing System (headsets available on first come first served basis). Please call the number below in order to find out the best seating locations for making use of these headsets.

0844 482 9671
YES

Apollo Victoria Theatre

Currently using an infrared system for sound amplification with two types of receivers from Sennheiser; stethosets are to be used without hearing aids, and a personal neck loop can be used by those with hearing aids set to the T Switch. The best reception for these is in the front centre stalls, and a ?30 discount is offered for patrons who are deaf or hard of hearing + 1 companion. All hearing loops are available to hire from the cloakroom with a returnable ?10 deposit.

0207 828 7074
YES

Arts Theatre

For all enquiries and access bookings please call 020 7836 8463. The Arts Theatre does not have an induction loop system.

020 7836 8463
N/A

Artsdepot (North Finchley)

Looping system installed in the auditorium; individuals that require either headphones or the pick up for hearing aids with a T switch can collect them from the box office upon arrival. It is useful for the theatre to know in advance how many will be required, and what show this is for.

020 8369 5454
YES

Barbican Hall at The Barbican Centre

Theatre uses a radio network to enhance the sound. The system must be used with headsets which can be picked up at the sales point close to the “Stalls – Right” theatre entrance. There is no cost or deposit required. If a large group is attending, it would be worthwhile calling in advance as they may have to hire some extra units in for you. http://www.barbican.org.uk/visitor-information/disability-access Here you can find a copy of the access guide which details the hard of hearing facilities in all venues.

020 7638 4141
YES

Bloomsbury Theatre (Euston Road)

The Bloomsbury Theatre is fitted with a loop system, offering patrons headsets or loops to use. The headsets are stand alone units, and the loops are to use with a hearing aid switched to the ‘T’ position. It is very helpful to know at the time of booking if a customer would like to use any of these devices as, although the coverage within the auditorium is good, some seats do receive better reception than others. There is a stock of foam earplugs which are available to anyone who finds the performance too loud to be comfortable. These are mostly used by ushers who sit in the auditorium, but are available to customers also.

020 3108 1000
YES

Brixton Academy

O2 Academy Brixton currently does not have any infra-red loops within the auditorium. This is something that they are currently in the process of looking into. They can however offer early access so that people are able to find a suitable position within the venue.

020 7771 3000
N/A

Bush Theatre (Shepherds Bush)

A loop system is installed, with Sennheiser headsets available for collection from the box office upon entry. They also run captioned performances, dates of which are available on the website.

020 8743 3584
NO

Cambridge Theatre

The theatre uses the Sennheiser infra-red headset system, and 10 headsets are available from the front of house staff in main foyer. These headsets are for people who are hard of hearing but please note there is no induction loop system in the auditorium. Only three necklace type hearing systems are available for people who use a hearing aid, so please call in advance to book these. There is an induction loop at the Box Office to assist hearing aid users when booking tickets. For further information regarding hearing systems, please call the theatre stage door on 0207 850 8710.

 020 7087 7777
YES

Coliseum (London) Theatre

For hearing impaired patrons there is a free Sound Enhancement System which works using radio waves, and can be used in conjunction with a hearing-aid or via a headset that can be collected from the Information Desk in the foyer before the performance. One performance of each opera is also sign-language interpreted. Most performances are surtitled. The box office can usually advise as to which performances have them. Subtitles are not visible from the back 4 rows of the Dress Circle or from the back 2 rows of the Upper Circle. They are also not fully visible from the back of some of the Stalls boxes.

+ 44 (0)20 78459258 
NO

Criterion Theatre

A Sennheiser Infrared Hearing system is fitted in the auditorium. Customers can collect headsets from the cloakroom should they require one. You do not need to book in advance, but we advise letting the theatre know when booking (just in case there is high demand on an evening so that extra headsets can be arranged). There is also a Personal Induction Loop at the box office that can be used upon request. BSL interpreted and Captioned performances are scheduled at certain points throughout the year.

020 7839 8811
NO

Dominion Theatre

An infra-red hearing system is installed in the auditorium allowing the show to be accessible for the hearing impaired. The system operates on infra-red beams transmitted to a receiver which is on either a headset or a neck loop, which the patron wears. Both the headsets and neck loops are available. · The headsets are worn like a stethoscope, with ear pieces that sit comfortably inside the ear. · The neck loop goes over the head like a necklace and creates a loop with the patron’s hearing aid, which must be set to the “T” or “loop” setting. · The systems work best in the front centre section of the Dress Circle and the front centre of the Stalls. The signal can be picked up back to approximately Row T but the transmitter can be obstructed more easily in the Stalls due to its location above the proscenium arch. · Patrons who would like to make use of this facility should contact the House Manager upon arrival at the theatre. · For the next sign-interpreted* performance keep in touch with Theatre Sign via their website for information as it is released. *Please note that it is advisable to book for signed performances well in advance as tickets are subject to availability. The loops don’t need to be booked in advance but we only have a limited number of headsets so would be unable to accommodate a large party.

020 7927 0929
NO

Donmar Warehouse, (Covent Garden)

The Donmar is a very small and intimate theatre which has an induction loop, for which patrons can turn their hearing aid to the T setting. There is also an infrared hearing system that amplifies sound through headsets – which can be collected from the Box Office. Please note that the back row does not offer the best sound quality through the headsets as the infrared signal is disrupted by the balcony.

0844 871 7624
YES

Duchess Theatre

Sennheiser Infra-red Hearing System (headsets available on first come first served basis). Please call the number below in order to find out the best seating locations for making use of these headsets.

0844 482 9672

Duke of York’s Theatre

The Duke of York’s is equipped with a Sennheiser infra-red sound amplification system. To access the infra-red systems please request receiving equipment from the Box Office situated in the main foyer – a deposit of £10 is required. There are two devices available: Induction Loop Necklace Suitable for persons wearing a hearing aid, worn around the neck. Whilst wearing the necklace switch your hearing aid to the ‘T’ setting and the sound is amplified. The necklace has an adjustable volume control. The headset device amplifies sound through earpieces similar to regular headphones. Suitable for persons without a hearing aid. The Duke of York’s Theatre offers captioned performances in association with STAGETEXT. Captioning converts the spoken word into text that provides people with hearing loss access to live performance. In captioning, the words appear on a screen at the same time as they are sung or spoken. Captions also include sound effects and offstage noises. For more information visit www.stagetext.org. Captioned performance dates are announced once scheduled with each show.

0844 871 7627
NO

Fairfield Halls

At present they offer patrons the use of a looping system for hearing aids, and on occasions there are signed performances. Please call in advance for further details.

020 8688 9291
YES

Fortune Theatre

The Fortune Theatre is equipped with a Sennheiser infra-red sound amplification system, available in all areas of the auditorium. To access the infra-red systems please request receiving equipment from the Box Office situated in the main foyer. There are two devices available: Induction Loop Necklace Suitable for persons wearing a hearing aid, the induction loop necklace is worn around the neck. Whilst wearing the necklace switch your hearing aid to the ‘T’ setting and the sound is amplified. The necklace has an adjustable volume control. The Headset device amplifies sound through earpieces similar to regular headphones. Suitable for persons without a hearing aid.

0844 871 7627
NO

Garrick Theatre

Sennheiser Infra-red Hearing System (headsets available on first come first served basis). Please call the number below in order to find out the best seating locations for making use of these headsets.

0844 482 9673

Gielgud Theatre

There are two facilites available: 1. Headphone style: For those who don’t use a hearing aid or would like to remove their hearing aids. 2. Pendant style: For those who use hearing aids that have a ‘T’ function. If not they will need to use headset 1. To book in advance please contact a manager. On arrival, simply ask a member of staff and they will be directed to a manager. A DEPOSIT IS REQUIRED; normally a driving license, credit card, or some form of I.D.

 0207 834 1003
YES

Globe Theatre

Both auditoria have hearing induction loops (though due to the outdoor nature of the Globe, this can prove temperamental) as do the box office desks. Where patrons do not use hearing aids, they offer hearing enhancing headphones for no charge. Captioned and BSL interpreted performances are available for select shows.

020-7902-1400
NO

Greenwich Theatre

A limited number of infra-red Seinheisser headsets, with or without loop, are available, and they do not need to be booked in advance.

020 8858 7755
NO

Hampstead Theatre

There is an infra-red Sennheiser hearing system in the Main House. Headsets and hearing loops for use with or without a hearing aid can be collected from the cloakroom. Cloakroom staff will request a deposit of £10 that will be returned to you once the headset is returned. Hearing Dogs may accompany patrons into the auditorium. Alternatively our staff are happy to dog sit for you. Captioned performances are available for Main House productions. We strive to organise any post-show discussions on these nights, with speech to text transcription.

020 7722 9301
NO

Haymarket Theatre

Infra-red system with headsets are available and can be collected from the front of house desk. A £10 deposit is charged and refunded at the end of the performance, provided all parts are returned correctly. The headsets are limited in number and you can’t reserve them in advance, so please arrive 30 minutes prior to the show to ensure availability.

020 7930 8890
NO

Her Majesty’s Theatre

The theatre uses the Sennheiser infra-red headset system and 10 headsets are available from the front of house staff in main foyer. These headsets are for people who are hard of hearing, but please note there is no induction loop system in the auditorium. Only two necklace type hearing systems are available for people who use a hearing aid. There is an induction loop at the Box Office to assist hearing aid users when booking tickets. For further information regarding hearing systems, please call the theatre stage door on 0207 850 8750.

0844 412 4653
YES

Institute of Contemporary Arts

Box Office has an induction loop system and both cinemas are equipped with an infra red hearing system. Headsets are available from the Box Office free of charge and there is no need to book in advance for any of these facilities – you may just turn up.

020 7930 3647
NO

KOKO, Camden

As well as offering an induction loop, deaf or hard of hearing customers are also more than welcome to stand at the front of the gig (and security are aware of this). The induction loop system in the foyer and in the main room is regularly serviced.

0870 432 5527
NO

London Palladium

The theatre uses the Williams infra-red headset system and 14 headsets are available from the front of house staff in main foyer. These headsets are for people who are hard of hearing, please note there is no induction loop system in the auditorium for hearing aid users. There is an induction loop at the Box Office to assist hearing aid users when booking tickets. For further information regarding hearing systems, please call the theatre stage door on 0207 850 8770.

0844 412 4655
YES

Lyceum Theatre

Access customers are offered a discount at £37.50 ( Saturdays ) or £35.00 ( Tuesday- Friday and Sundays). The venue has an infra red loop system inside the auditorium, and there are also head sets that go around the neck or in the ears (a member of staff will get these for you, just ask at the front doors when you arrive).

0845 505 8500
NO

Mermaid Theatre

There is an induction loop installed in the main auditorium. Patrons can collect a neck loop from the box office foyer, and switch the aids to the “T” setting in order to make use of this facility. It is advised to contact the theatre in advance so that this can be arranged in a timely manner.

020 7236 1919
YES

New London Theatre

The theatre uses the Sennheiser infra-red headset system and 20 headsets are available from the front of house staff in main foyer. These headsets are for people who are hard of hearing, but please note there is no induction loop system in the auditorium. Only two necklace type hearing systems are available for people who use a hearing aid. There is an induction loop at the Box Office to assist hearing aid users when booking tickets. For further information regarding hearing systems, please call the theatre stage door on 0207 242 9802.

020 7242 9802
YES

New Wimbledon Theatre

BSL interpreted and captioned performances are available throughout the year, and you can book via the dedicated Access line 0844 871 7677 (or 1800108448717677 for textphone users). They also have an infra red hearing induction loop available, and it is best to advise at time of booking that you would like to reserve a headset.

0844 871 7677
YES

Noel Coward Theatre

There are x20 infra-red headsets held at the cloakroom available from the duty manager in the foyer. A deposit of £10 or credit card/driving licence is required, which will be returned at the end of the performance. No Loop system is available in the auditorium. The box office has a portable Induction Loop ‘T’ system for patrons who use hearing aids.

0844 482 5137
YES

Novello Theatre

Infra-red headsets are available from the access attendant for a £5 refundable deposit. There is no loop system in the main auditorium.

0844 482 5137
NO

Old Vic Theatre

The auditorium is fitted with a Sennheiser Infrared System. Two types of hearing device are available: headsets for people who don’t use hearing aids but would like amplified sound; or neck loops for use with a hearing aid by switching it to the ‘T’ setting. If you have a digital hearing aid, please ensure that the ‘T’ setting is available because not all come with this setting installed. Headsets should be collected from the cloakroom in the main foyer before the performance. A returnable deposit of £5 is payable. Please inform the Box Office when booking if you’d like to make use of the system so you can be advised on where best to sit.

0844 871 7628
YES

Open Air Theatre (Regent’s Park)

The Regent’s Park Open Air Theatre has an FM assisted listening system in the theatre and headsets can be requested from the Box Office on a first come, first served basis. There are a limited number of these available so you must arrive early to collect these. A returnable deposit of £5 is requested. The actors and musicians are mic’d and the show is amplified, so customers often find that their own hearing aids are sufficient. Hearing assistance dogs are also welcome to the theatre and can be taken into the auditorium, or a member of staff can look after them during the show. Please let staff know at time of booking if you will be bringing a dog in order to ensure you can be seated in the most appropriate place, and so provision of staff can be arranged for looking after your dog if needed.

0844 826 4242
NO

Palace Theatre

The theatre is fitted with a Williams Sound hearing assistance system. Headsets are available on a first come first served basis; please arrive early to collect these. The box office is fitted with an induction loop to assist hearing aid users when booking.

0844 482 9676
NO

Peacock Theatre (at Sadler’s Wells)

There is a loop system installed in the auditorium, which can be accessed by patrons switching their aids to the “T” setting.

0844 871 0091
NO

Phoenix Theatre

Sennheiser Infra-red and Induction Loop sound amplification systems are in use throughout the auditorium. These can be collected from the foyer bar on Phoenix Street, and must be reserved in advance by calling the number below.

020 7438 9600
YES

Piccadilly Theatre

The Piccadilly Theatre is equipped with a Sennheiser infra-red sound amplification system. To access the infra-red systems please request receiving equipment from the Cloakroom situated in the Foyer – a form of ID as deposit is required. There are two devices available: Induction Loop Necklace – Suitable for persons wearing a hearing aid, the induction loop necklace is worn around the neck. Whilst wearing the necklace switch your hearing aid to the ‘T’ setting and the sound is amplified. The necklace has an adjustable volume control. Headset – This device amplifies sound through earpieces similar to regular headphones. Suitable for persons without a hearing aid.

0844 871 7627
NO

Playhouse Theatre

A Sennheiser amplification system amplifies sound through a provided headset. There is also a hearing induction loop installed for both on stage and audience use. The induction loop seems to work best in the front stalls area so that, when booking, the need to use this facility should be mentioned. You don’t need to pre book this – however it is best to book through our access line as they will be able to advise the best seating areas for patrons to enjoy the optimal use of these devices.

0844 871 7677
NO

Prince Edward Theatre

Infra-red headsets are available from the access attendant for a £5 refundable deposit. There is no loop system in the main auditorium.

0844 482 5151
NO

Prince of Wales Theatre

Hearing-Impaired infra-red system in the auditorium and induction loop at Box Office, limited number of headsets available. No loop available in the main auditorium. They also provide occasional sign language interpreted performances.

0844 482 5110
YES

Purcell Room at the South Bank Centre

Listing of BSL interpreted, speech to text, and captioned performances is available to view online. It is advisable to book these events in advance: http://www.southbankcentre.co.uk/visitor-info/access/events-with-captions For all other performances, you can collect either a hearing aid or hearing loop from the Cloakroom on Level 1 up to one hour before the start of the performance. This facility is free of charge and there is no need to pre-book.

020 7960 4200
NO

Queen Elizabeth Hall at the South Bank Centre

Listing of BSL interpreted, speech to text and captioned performances is available to view online. It is advisable to book these events in advance: http://www.southbankcentre.co.uk/visitor-info/access/events-with-captions For all other performances, you can collect either a hearing aid or hearing loop from the Cloakroom on Level 1 up to one hour before the start of the performance. This facility is free of charge and there is no need to pre-book.

020 7960 4200
NO

Queen’s Theatre

Infra-red system with 12 headsets – Free hire upon production of ID. Please collect from foyer kiosk. You will be asked to sign a receipt. A £5.00 returnable deposit is required for the hire of the headsets. Please contact prior to booking.

01708 462362
YES

Queen’s Theatre, Hornchurch, (Hornchurch)

Box Office Induction Loop: turn hearing aids to the “T” position Auditorium Infra-red Transmission: a headset or necklace is required from the Box Office, please mention when booking

01708 443333
YES

Royal Albert Hall

There is an infrared hearing system in the main auditorium, and infrared headsets should be pre-booked by telephoning the Access Line on 020 7070 4410 (9am-9pm daily). Patrons can then collect their headset on arrival from the Information Desk at Door 6. When opera performances are sung in languages other than English, there are normally surtitles positioned around the auditorium. Hearing Dogs are welcome at the Hall. Please inform staff when booking your tickets so that an appropriate box seat can be selected, where your dog can remain with you during the performance. Registered disabled patrons are entitled to bring a companion on a free ticket for all main auditorium shows, when sitting together in the accessible areas in the Stalls and Circle. Additionally, for events promoted by Royal Albert Hall, BBC Proms, Royal Philharmonic Orchestra or Raymond Gubbay Ltd., this concession is opened up to include all seats in the auditorium, not just those in the accessible areas.

020 7070 4410
YES

Royal Court Theatre (Sloane Square)

Captioned performances available on all productions. Sennheiser headsets and loop necklaces available onsite. Being a fairly small venue, there is a limited stock so the venue always advises guests to inform them upon booking if they would like to use these. Here is a link to their website to see the current programmed performances: www.royalcourttheatre.com Here is the link to their page on access and assisted performances: http://www.royalcourttheatre.com/your-visit/access/facilities-for-deaf-and-hearing-impaired-people/

020 7565 5000
YES

Royal Festival Hall at the South Bank Centre

Listing of BSL interpreted, speech to text and captioned performances is available to view online. It is advisable to book these events in advance: http://www.southbankcentre.co.uk/visitor-info/access/events-with-captions For all other performances, you can collect either a hearing aid or hearing loop from the Cloakroom on Level 1 up to one hour before the start of the performance. This facility is free of charge and there is no need to pre-book.

0844 875 0073
NO

Royal National Theatre (South Bank)

Listing of BSL interpreted, speech to text and captioned performances is available to view online. It is advisable to book these events in advance: http://www.southbankcentre.co.uk/visitor-info/access/events-with-captions For all other performances, you can collect either a hearing aid or hearing loop from the Cloakroom on Level 1 up to one hour before the start of the performance. This facility is free of charge and there is no need to pre-book.

020 7452 3000
NO

Royal Opera House

Listing of BSL interpreted, speech to text and captioned performances is available to view online. It is advisable to book these events in advance: http://www.southbankcentre.co.uk/visitor-info/access/events-with-captions For all other performances, you can collect either a hearing aid or hearing loop from the Cloakroom on Level 1 up to one hour before the start of the performance. This facility is free of charge and there is no need to pre-book.

020 7240 1200
NO

Sadler’s Wells Theatre (Islington)

There is a loop system installed in the auditorium, which can be accessed by switching the aids to their “T” setting.

0844 412 4300
NO

Savoy Theatre

A limited number of headsets are available for use: Should the patron have a hearing aid which has the “T” function; switching this on and using the headset will suffice. Should the patron not have a hearing aid then they can use the headset which comes with headphones. There is a deposit for every headset that is in use (£10.00 which is returned at the end of the performance).

0844 871 7627
YES

Shaftesbury Theatre

The Shaftesbury Theatre operates a hearing loop system and headsets can be collected from the foyer prior to the start of the performance. It’s always a good idea for a customer to mention that they would like to use the loop system at the time of booking, so we would advise calling or emailing the box office directly on 020 7379 3345 (or emailing boxoffice@shaftesburytheatre.com). They also offer BSL interpreted and captioned performances, details of which can be found on the website at http://www.shaftesburytheatre.com/your-visit/fair-access , where you can also find further details about accessibility at the Shaftesbury.

020 7379 5399
YES

Soho Theatre

The theatre has an infra-red hearing loop system with five headsets, and the upstairs / downstairs spaces have a built in loop system (both can be used with hearing aids). We recommend that you let staff know at the time of booking if you want to use of these headsets, in order to ensure they are reserved for you and that you are sat in the best position to use the infra-red loop. You can also email their operations manager Julie (juliemarshall@sohotheatre.com) to discuss any access requirements. If you are deaf, deafened, or hard of hearing, you and a companion can attend at a discounted price.

020 7478 0100
YES

St. James Theatre (Victoria)

Two Sennheiser loops at the theatre, one that works in conjunction with a hearing aid and the other is simply an amplifier headset. There is no need to book these in advance; the customer needs only to ask at the box office on the night.

0844 264 2140
NO

St Martin’s Theatre

Both the Ambassadors Theatre and St Martin’s Theatre are fitted with infrared systems working throughout the auditoriums, with both loop and conventional type headsets. We would advise all patrons to contact the box office in advance to ensure the headsets are available. The box offices can be emailed at boxoffice@theambassadorstheatre.co.uk or boxoffice@stmartinstheatre.co.uk respectively.

0844 499 1515
YES

The Barbican Theatre

Thetheatre uses a radio network to enhance sound. The system must be used with headsets, which can be picked up at the sales point close to the “Stalls – Right” theatre entrance. There is no cost or deposit required. If a large group is attending, it would be worthwhile calling in advance as they may have to hire some extra units in for you. Here you can find a copy of the access guide which details the hard of hearing facilities in all venues. http://www.barbican.org.uk/visitor-information/disability-access

020 7638 4141
YES

The O2 arena, Greenwich

Assistive Listening Devices are available for people with or without a hearing aid. The ALDs work with digital hearing aids and hearing aids that have T-position settings. Earphones are available if you don’t have a hearing aid. Visit any information desk to get an ALD. You’’ll need to leave a form of ID with them, which you can pick up when you bring the ALD back.

020 8463 2000
NO

The Pit at the Barbican Centre

Theatre uses a radio network to enhance the sound. The system must be used with headsets, which can be picked up at the sales point close to the “Stalls – Right” theatre entrance. There is no cost or deposit required. If a large group is attending, it would be worthwhile calling in advance as they may have to hire some extra units in for you. http://www.barbican.org.uk/visitor-information/disability-access By following the above link you can find a copy of the access guide, which details the hard of hearing facilities in all venues at the Barbican.

020 7638 4141
YES

The Place (Euston Road)

The theatre has a Sennheiser induction loop system with pre bookable head sets. These amplify the sound through ear pieces with volume control or neck bands, or can also transfer the amplified signal to your hearing aid when it is switched to the ‘T’ position. More information on access facilities can be found here: http://www.theplace.org.uk/access-information

020 7121 1100
YES

The Roundhouse, (Camden)

The Roundhouse holds a Gold Standard Award from Attitude is Everything regarding venue accessibility for deaf and disabled visitors. The box office desk is equipped with a hearing loop system for those using hearing aids.  The Main Space and the Studio Theatre are equipped with a Sennheiser Hearing Enhancement System. If you would like to make use of this service, please ask at the box office and they will be able to issue you with a compatible headset to enhance the sound – or to link to your hearing aid / cochlear implants. Details of captioned or signed performances will be listed under the ‘dates and times’ tab on individual production pages.

0300 678 9222
NO

Theatre Royal, Drury Lane

The theatre uses the Williams infra-red headset system and 10 headsets are available from the front of house staff in main foyer. These headsets are for people who are hard of hearing, so please note that there is no induction loop system in the auditorium for hearing aid users. There is however an induction loop at the Box Office to assist hearing aid users when booking tickets. For further information regarding hearing systems, please call the theatre stage door on 0207 850 8790.

0844 412 4660
YES

Trafalgar Studios

The infrared hearing loops now work in Rows B-G in Studio 1 (best reception in more central seats); in Studio 2 best reception is in A5-8, B6-9 C7-10 or D7-8. Devices are at the Box Office, and a £10 deposit is required. There are two devices available: Induction Loop Necklace Suitable for persons wearing a hearing aid, worn around the neck. Whilst wearing the necklace switch your hearing aid to the ‘T’ setting and the sound is amplified. The necklace has an adjustable volume control. Alternatively there is the headset, which amplifies sound through earpieces similar to regular headphones. Suitable for persons without a hearing aid.

0845 505 8500
NO

Tricycle Theatre (Kilburn)

Every Thursday afternoon, usually at 2pm or 2.30pm, films are screened with English subtitles specifically for the deaf, deafened, or hard of hearing. There are also captioned or subtitled performances of almost every show / live performance. We would advise booking in advance for theatre shows, but for films it is almost always fine to turn up and buy a ticket on the door.

020 7328 1000
YES

Vaudeville Theatre

The theatre is fitted with a Williams Sound hearing assistance system. Headsets are available on a first come first served basis, so please arrive early to take advantage of these.

0844 412 4663
NO

Victoria Palace Theatre

There is an infrared system working throughout the auditorium, with both neck pendant and conventional type headsets. The pendant headsets provided create a personal loop for anyone that would usually turn their hearing aid to the T position to access a traditional hearing induction loop system. Headsets must be booked in advance and a £10 deposit is required. Upon arrival, please speak to a member of staff to receive your headset. Occasionally performances are Captioned & Sign Interpreted.

0844 248 5000
YES

Wembley Arena

There is a hearing loop system in the Arena, and headsets or neck loops are available on the day. To book tickets in the areas that are covered by the system, please call the Access Line on 020 8782 5629 – leave a message and a member of staff will call you back.

020 8782 5629
NO

Wigmore Hall

A hearing loop is installed in the hall, which can be used by switching your hearing aid to the ‘T’ position. They are also installing two new and separate hearing loops this Summer; downstairs in the Bechstein room, which is a function space that can be divided into two rooms. This is where the venue often has special events and pre-concert talks, as well as study group sessions.

020 7258 8287

Wyndham’s Theatre

Infra-red system with 20 headsets. ID, and a £10 deposit required. Collect headsets from the Stalls kiosk / cloakroom.

0844 482 5120
YES